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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Czina

November 14, 2024

5  out of  5
rating by John Czina
"Best insurance company! Megan and her staff are wonderful!"
We responded:
"We think you are wonderful, too! Thank you for sharing 😊 We appreciate the kind words!!"
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Jamie Scarmazzi

November 14, 2024

5  out of  5
rating by Jamie Scarmazzi
"Megan went above and beyond to provide us with all of our insurance needs. She easily explained our coverage, and the whole transferring process was quick and easy. Could not recommend them enough!"
We responded:
"Thank you for the kind words! We value your feedback and are thrilled to hear you are pleased 😀"
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Kelly Buettner

November 8, 2024

5  out of  5
rating by Kelly Buettner
"Lindsey and Zach were great to work with for a new auto policy. After searching with every agency I could think of, they were punctual and successful at lowering my monthly rate. Highly recommend if you’re searching for new auto coverage!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear Lindsey and Zach were able to help you find a lower rate. We're grateful to have you with us!"
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Olivia McFadden

November 6, 2024

5  out of  5
rating by Olivia McFadden
"Emily and Kim are the two people who walked me through the process of switching companies , both were super friendly and over all very resourceful. Thank you Emily and Kim !"
We responded:
"Thank you so much for sharing your experience, Olivia! It's wonderful to hear Emily and Kim made your transition smooth and pleasant. We're happy to have you with us!"
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Mindy Dunmire

October 30, 2024

5  out of  5
rating by Mindy Dunmire
"Absolutely the best experience I have had with a bundle qoute of my home and auto. Simple, fast and basically hands free! No pressure and kind reminders that weren't in a nagging way. Saved me $$ while also reducing my deductible."
We responded:
"Love reading this! Thank you for choosing our team for your insurance needs! We are always here to help!"
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Christopher Pritz

October 30, 2024

5  out of  5
rating by Christopher Pritz
"Patrick and the Chicone team were very responsive to my insurance needs. Great savings, efficient and friendly people, what’s not to like?"
We responded:
"We couldn’t agree more 😜 So appreciate the opportunity to help! Thank you for the kind words and five star ⭐️ review!!"
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Terry Francis

October 25, 2024

5  out of  5
rating by Terry Francis
"Megan’s office helped me tremendously with a claim related to tornado damage. I had a significant disagreement with the adjuster; I documented my concerns and she worked with the company to have a second adjuster and ultimately a forensic engineer inspect my damage….ultimately, the right conclusion and settlement was reached….I’m so appreciative of the help Megan and her team gave me….Id give their agency my highest recommendation….many thanks to them!"
We responded:
"Terry- we are grateful for the opportunity to work together. So glad we were able to push and get an outcome that was satisfactory! Thank you for sharing! Always here to help as best as we can ☺️"
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Gemma Trizzino

October 19, 2024

5  out of  5
rating by Gemma Trizzino
"Their customer service was exceptional. The policy options are flexible and affordable, and Megan and Lindsey worked with me to obtain the best coverage for my needs. They were very knowledgeable and patient, which was necessary for someone like me with no experience buying auto insurance. I highly recommend them!"
We responded:
"We love helping first time car buyers! Thank you for your trust in our agency. We are here to help! Let us be the insurance experts 😉"
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Claire Cocco

October 15, 2024

5  out of  5
rating by Claire Cocco
"Lindsey is the best. She is super resourceful and helpful. I highly recommend giving her a call for your insurance needs!"
We responded:
"Thank you so much, Claire! Lindsey will be thrilled to hear about your positive experiences working with her. Your recommendation means a lot to us!"
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Erin Evans

October 1, 2024

5  out of  5
rating by Erin Evans
"10 out of 10 for customer service! I called at 4:10pm with an issue and Kim & Kristen worked above and beyond to help me get my insurance needs met! Thank you Megan Chicone for helping my family stay safe."
We responded:
"Thank you for sharing your experience, Erin! I'm so glad Kim and Kristen could assist you promptly and effectively. We're always here to help with your insurance needs!"
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Will DeLair

September 6, 2024

5  out of  5
rating by Will DeLair
"It is always a great experience working with Patrick! He took the time to clearly explain our options and made switching to State Farm for both home and auto a total breeze! The money we saved with the switch is a great bonus too."
We responded:
"Thanks, Will! Great to hear you had a positive experience with Patrick. We're grateful to have you as a customer."
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Roman Tate

September 6, 2024

5  out of  5
rating by Roman Tate
"Emily was prompt to contact me regarding a new auto and renter bundle. She was very informative and helped me get the best rate!"
We responded:
"We're glad to hear Emily could assist you with your auto and renters insurance bundle! Thanks for sharing your positive experience!"
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Kim Moore

September 5, 2024

5  out of  5
rating by Kim Moore
"I am new to State Farm and had the smoothest of transitions from my old insurance carrier. Emily won my business because she has excellent followup which is so crucial in today's world. She is very nice to work with, efficient, knowledgeable, funny, kind, and makes sure you are well taken care of. I cannot say enough about their company and Emily as my new agents. Also, when Emily is out of the office, there is always backup readily available for a quick response. Highly recommend."
We responded:
"Kim, thank you for sharing your experience with Emily! We're also glad to know that our team is providing the support you need. Your recommendation means a lot to us!"
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Anatoli Dorosh

September 3, 2024

5  out of  5
rating by Anatoli Dorosh
"Excellent customer service & honest communication. Saved a noticeable amount of money after switching to State Farm. Patrick in particular was great!"
We responded:
"We strive to deliver top notch customer care! Thank you for the review and your continued support!"
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Drew Jenna Roach

August 23, 2024

5  out of  5
rating by Drew Jenna Roach
"Very helpful & personable! Got everything figured out super quickly and easily"
We responded:
"Thank you so much for your kind words! Always here to help!"
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Nate Bell

August 22, 2024

5  out of  5
rating by Nate Bell
"Megan and team were great to work with for my wife’s auto insurance. Easy and accommodating to my schedule."
We responded:
"Thank you so much for sharing your experience! It's great to hear that the process was easy and accommodating to your schedule. We're always here to help with your insurance needs!"
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Mariana Pi

August 9, 2024

5  out of  5
rating by Mariana Pi
"Felt good closing the deal with Patrick, very caring and informative"
We responded:
"Love that we could help while making the insurance process a positive experience! Thank you for choosing our agency!"
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Dee Barker

July 30, 2024

5  out of  5
rating by Dee Barker
"Needed professional and prompt response to my insurance needs and Megan and team delivered! I was very impressed with how seamless and quickly I was able to acquire new insurance for both my home and auto at the rate I needed. Highly recommend this agency!"
We responded:
"Thank you, Dee! ☺️ We are grateful for the opportunity to help. So glad to hear your experience was seamless and met expectations! We strive to deliver top-notch customer experience. "
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Jen Widich

July 22, 2024

5  out of  5
rating by Jen Widich
"I worked with Emily through Megan Chicone State Fam and she was fabulous. I am very happy with the transfer of our car insurance and renters insurance. It was a super easy process and communication was great. I would most certainly recommend this office."
We responded:
"Thank you, Jen, for the 5-star review! We strive to deliver top notch service while making the insurance process simple. So glad to have you as a customer!"
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Jody Powell

July 18, 2024

5  out of  5
rating by Jody Powell
"Very positive experience with State Farm! Megan and her team are always so helpful and quick to respond!"
We responded:
"Thank you Jody!! We value your business and appreciate you choosing our agency to take care of your insurance needs ☺️"
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Barbara Malloy

July 15, 2024

5  out of  5
rating by Barbara Malloy
"Excellent service"
We responded:
"Thank you for the kind words, Barbara! We're thrilled to hear that you had an excellent experience with us. If you ever need anything else, don't hesitate to reach out."
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Donna Willis

July 10, 2024

5  out of  5
rating by Donna Willis
"I was shopping around for car insurance and I stumbled upon Lindsey. Such a very helpful and pleasant individual. I expressed that I w as want to save money and she was ready for the assignment. I’m pleased to have spoken with such a great agent today. Her response times are excellent, makes me look at myself at work. Great job Lindsey I’m really hard to please. Donna Willis"
We responded:
"Thank you so much for sharing your positive experience with Lindsey! We are thrilled to hear that she was able to assist you in finding ways to save money on your car insurance. We appreciate your kind words and look forward to continuing to provide you with excellent service. Thank you for choosing our agency!"
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Aida Ajdinovic

July 10, 2024

5  out of  5
rating by Aida Ajdinovic
"I just want to say Lindsey is amazing at her work she explains everything and answered all of my questions I have. She has helped me get homeowners insurance when I bought my house in November and now she just helped me get life insurance for me and my family."
We responded:
"Thank you for sharing your positive experience with Lindsey! We're thrilled to hear that she provided excellent service and helped you with both homeowners and life insurance. We appreciate your trust in our agency."
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South Hills Brewing Supply

June 28, 2024

5  out of  5
rating by South Hills Brewing Supply
"Always very helpful with commercial and personal vehicles."
We responded:
"Thank you for sharing! We value your feedback and 5-star review!!"
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Jeff Morrison

June 27, 2024

5  out of  5
rating by Jeff Morrison
"Patrick has gone above & beyond standard customer service expectations and I’m grateful for all his hard work & efforts! As a new resident to PA, the laws here are a bit more complicated than states I previously resided in…but Patrick had all the answers! Highly recommend!"
We responded:
"Welcome to PA, Jeff! We try our best to simplify and educate so you can make the best decision for your insurance needs. Thank you for your business and five star review ☺️"